Your privacy is important to us. This privacy policy is intended to give you confidence in the privacy and security of the personal information we obtain from you. However, please note that we are not responsible for any use of your personal information you provide to third-party applications or websites that may be accessed via the Products/training or Websites. We recommend that you review the privacy policy of any third-party applications or websites that you use.
When you use our online training or Website, you may be asked for personally identifiable information such as your name, address, date of birth, email address, telephone number. By giving us such information, you will need to consent to our using it in the manner described in this policy. You may withdraw your consent at any time by emailing us at training@fireprotection.net.nz – We will return or destroy your personal information within five days of receipt of your withdrawal of consent.
We use personal information to allow us to process your online training service requests, provide access to privileged areas of the Websites, send out newsletters, personalize your visit to our Websites, personalize your use of our online training, and enable us to improve the products and services we offer. We may occasionally carry out market research and send you details of services and offers that we think may be of interest to you. If you do not wish to receive such information, please e-mail training@fireprotection.net.nz or, alternatively, when we send you an e-mail, it will contain a provision for you to opt out of receiving any further information from us.
We may provide information about you to our employees and agents in order to administer any accounts, products and services provided to you by Training 4 Safety Ltd. We will not disclose your personal information to any third party unless you have consented to such disclosure or where we are required to do so by law. Should you breach our terms and conditions or terms of use or if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, we may disclose your information to a relevant authority. This may include exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction. Any disclosure of personal information will be strictly controlled and made fully in accordance with current New Zealand law. We use and collect data from Google Analytics to analyze website traffic and improve user experience. We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.
All security on our Websites is treated seriously. Where applicable, we undertake security steps, including use of the latest technology, on our back-end systems that store customer account information and to protect data transmissions. However, this is not a guarantee that such data transmissions cannot be accessed, altered or deleted due to firewall or other security software failures. If you have any further concerns about security, please email our Customer Service at training@fireprotection.net.nz
Changes in this policy will be posted on our Websites. You are advised to check our Websites regularly to view our most recent privacy policy.
Approved by Top Management on the 24th of July 2023.
